FAQ – Tickets
HOW CAN I SEE IF A TICKET IS FAKE?
Do not buy tickets from other people!
Nowadays it’s difficult to see if a ticket is fake and it’s very easy to make a copy or print an e-ticket more times. However, the barcode on the ticket can be used only once at the O2 arena entrance therefore we strongly advise you to buy tickets directly through the official ticket seller Ticketportal to be 100% assured you own a valid ticket. Do not buy tickets on the black market to avoid disappointment. If you buy your ticket any other way than through the official channels, it’s your own responsibility and you have no guarantee that access will be allowed and no right to claim any compensation. (Besides the mentioned official ticket sellers, a limited amount of tickets is sold by our travel partners.)
DOES THE NAME ON THE TICKET NEED TO MATCH THE PERSON ENTERING THE O2 ARENA?
No, the name on the E-ticket does not need to match with the person entering the O2 arena. The barcode is what matters and what is checked.
FAQ – Transmission
WHAT IS TRANSMISSION THEME FOR THIS YEAR?
The theme for Transmission Prague 2019 will be revealed later.
WHEN THE TIMETABLE IS PUBLISHED?
The Timetable will be announced on Wednesday before the event – on the 9th of October.
WHAT IS THE MAXIMUM CAPACITY?
To guarantee a comfortable experience for both nights, the maximum capacity of the O2 arena will be reduced compared to the previous years, so make sure you will buy one of the available tickets as quickly as you can.
WHAT IS THE SOUND LEVEL AT TRANSMISSION?
The sound level is between 100 and 105 db. It’s strongly advised to wear earplugs.
WILL THERE BE TRANSMISSION MERCHANDISE AVAILABLE AT THE EVENT?
Yes, there will be various Transmission merchandise items available in the foyer on the north side of the arena. You can also buy Merchandise on-line in the Transmission Merchandise E-SHOP.
FAQ – Accommodation
WHERE SHOULD I STAY DURING TRANSMISSION?
The Travel packages (accomodation + ticket) will be available at Paylogic.
FAQ – Other questions
FAQ – O2 arena
WHAT IS THE OPENING TIME OF THE O2 ARENA?
The O2 arena gates open at 8 PM and the show ends at 6 AM.
WHAT IS THE MINIMUM AGE TO ACCESS THE O2 ARENA?
The Minimum age to enter the Transmission festival at O2 arena is 18 years.
ARE THERE LOCKERS OR CLOAKROOMS AVAILABLE?
Transmission will offer you e-lockers to make your arrival to O2 arena as smooth as possible.
The lockers for REGULAR TICKET holders are located on the 4th floor, accessible by escalators from the main entrance / north foyer. Locker size is: 30x40x24 cm and fits 2 to 3 coats, depending on type of coat. Price online will be 8€ + 0,50€ service fee.
BENEFITS OF E-LOCKERS: 1. No waiting when entering or leaving the venue. 2. Accessible during whole event & share with friends. 3. No deposit, no key.
BENEFITS OF BUYING ONLINE: 1. Cheaper than at the event. 2. Locker is easily accessible all night. 3. No waiting in lines. 4. You can share the locker number + pincode with your friends.
E-lockers sale is available for REGULAR TICKET holders only! Goldfingers VIP ticket holders have free cloakroom available at the entrance to VIP terrace. Golden ticket holders have free cloakroom available at the club floor.
WHAT IS NOT ALLOWED TO BRING IN AND TO WEAR AT TRANSMISSION?
It’s prohibited to bring in your own food and drinks, drugs, LASER POINTERS, glass, aerosol sprays, cans, plastic pet bottles, sharp objects, and other objects that could threaten visitors of the event. Clothing with or other visible signs of physical appearance expressing explicit political and social movements and groups are prohibited as well.
HOW TO GET TO THE O2 ARENA?
Underground – Metro
By underground line B to Českomoravská station. The main entrance is located just a few meters outside the underground station exit (turn right outside the underground exit toward the bus station and Ocelářska Street.
By a tram, take No. 8 or 25 and get off at Multiarena Praha. Bus: By bus, take one of the following buses: 251, 127, 158, 166, 259, 280, 302, 305, 348, 351, 354, 3, 66, 368, 375, 376 or 377 and get off at the Českomoravská station. Or take one of the following buses: 136, 145, 177 or 195 and get off at the Nádraží Libeň station.
• Travel to Hlavní Nádraží (Central Station) from there take the underground line C to Florenc, there change over to take the B line to Českomoravská station.
• Travel to Masarykovo Nádraží (Masaryk train station) from there take underground line B and get off at Českomoravská station.
• Travel to Smíchovské Nádraží (Smichov train station) from there take underground line B and get off at Českomoravská station.
• Travel to Libeňské Nádraží (Liben train station) turn left and walk for about 500 m. You can also take the tram and get off at the Multiarena Praha station.
Drive to the Českomoravská in Prague 9 and you can park your car nearby the O2 arena in Parking House for 200 CZK (8 Euro).
HOW TO PAY AT THE O2 ARENA?
O2 arena accepts all payment methods – cash (CZK and Euro) and credit cards (also American Express). The ATM is located in the north foyer of the O2 arena. The rate of the CZK is approximately 23-25 CZK = 1 Euro. It’s possible to pay with Euros but please take notice that the conversion rate will be lower and the possible change will be returned in CZK. We suggest paying in CZK as it is more convenient for you.
CAN I BRING MY PHOTO/VIDEO CAMERA WITH ME?
Yes, you can bring your mobile or compact digital photo/video camera with you. Professional photo/video cameras (with interchangeable lenses) are only allowed for people who have received a special photo pass accreditation.
HOW MANY TOILETS ARE AVAILABLE?
The O2 arena offers plenty of toilets which are available for free. For the VIP guests will be reserved restrooms on the main corridor at the west side near the VIP Lounge.
AM I ALLOWED TO SMOKE IN THE O2 ARENA?
Smoking of regular and e-cigarettes is not allowed in the O2 arena and only allowed outside the O2 arena. In case of breaking this rule, the security will warn the smoker and in case of repeated smoking, the visitor will be escorted out of the venue by either the O2 arena security or the Police of Czech Republic, without the chance of ticket compensation.
IS THERE BARRIER-FREE ENTRANCE FOR PEOPLE WITH DISABILITIES?
There are barrier-free entrances for people with disabilities. The O2 Arena features a total of 48 seats for wheelchair users and their escorts. In use is sector 120 and 121, rows no. 20 and 21 , there is a platform for comfortable viewing of performances to in total sixteen wheelchair users and their escorts. The presence/transport of people with disabilities is specified in detail in the “Guidelines for Persons with Disabilities” available at the North info-reception desk of the Red Ring. People with disabilities can buy a ticket and will have a free ticket (1 CZK) for their escort.